Privacy

We (Central Queensland Hospital and Health Service) provide this service (Citizen Space). The technology behind this service and its operation is provided by Delib.

Privacy - Further Information

Privacy

Queensland Health is committed to protecting user privacy. We understand and appreciate that visitors and users of this web site are concerned about their privacy and the confidentiality and security of any information that may be provided to us.

To protect your privacy Queensland Health staff must follow the National Privacy Principles in the Information Privacy Act 2009 (Qld) (PDF, 640kB), which cover the collection, use, disclosure, security, quality, access, correction and openness of personal information.

How is this website monitored?

When you look at this web site, our internet service and analytics providers make a record of your visit and log the following information for statistical purposes only:

  • the user's server address
  • the user's top level domain name (for example .gov)
  • the date and time of visit to the site
  • the pages accessed and documents downloaded
  • the previous site visited
  • the type of browser used.

No attempt is, or will be made, to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect activity logs.

Taking part in Queensland Health surveys

At times you may be asked if you wish to complete survey questionnaires that appear on our site; for example, on topical public health issues such as smoking. Taking part in these surveys is entirely voluntary, and many surveys are able to be completed anonymously.

If you do agree to participate in a survey, you will be asked to review and accept certain additional terms and conditions relating to the use of any personal information you provide.

Email and feedback information

This is a Queensland Government website. Email correspondence sent to this site will be treated as a public record and will be retained as required by the Public Records Act 2002 (Qld) (PDF, 435kB) and other relevant regulations.

Your name and address details will not be added to a mailing list, nor will we disclose these details to third parties without your consent unless required by law. Email messages may however be monitored by our website support staff for system trouble shooting and maintenance purposes.

Although every effort will be made, Queensland Health does not guarantee to reply to email correspondence. Where appropriate, emails sent to this site may be forwarded internally to other Queensland Health officers for direct response.

How do I obtain access to information held about me by Queensland Health?

Queensland Health supports your right to see what personal information, including health information, is held about you.

Find out how to access your health records and learn more about how we protect your personal information.

Delib Privacy Information

Delib's software (this website) enables organisations to set up and operate activities, through which they can engage with you.

This site is managed by the controlling organisation, Central Queensland Hospital and Health Service. When you access and use this site, the personal information you have submitted to these activities will go to the organisation. Delib will not access your personal information unless requested to do so by the organisation, and only for the purposes of assisting them with the administration of this site.

Accessing your Personal Information

If you have any questions or requests about your personal information, for example to request a copy of it, or to ask for it to be corrected if you think it is wrong, please contact the organisation (as stated in their Privacy Notice / Privacy Statement / Privacy Policy). It is the controlling organisation's responsibility to answer any questions or requests about your personal information.

Collection of Browser Information

The information provided by your computer when you use this website is collected by Delib. For example, your browser type, IP address, language preference, referring site and the date and time. The purpose for collecting this information is to maintain the security of the website and for operating and improving the software.